FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About 1095-A Forms

Get answers to the most common questions about 1095-A tax forms, the ACA Health Insurance Marketplace, and how our retrieval service works.

What is a 1095-A form?
The 1095-A, officially called the Health Insurance Marketplace Statement, is a tax document issued by the ACA Health Insurance Marketplace (Healthcare.gov or your state exchange). It reports the months you and your family had Marketplace coverage, your monthly premiums, and any advance premium tax credit (APTC) you received. You need this form to file IRS Form 8962 with your federal tax return.
Why do I need my 1095-A to file taxes?
If you had health insurance through the ACA Marketplace and received a premium tax credit, the IRS requires you to reconcile that credit on your tax return using Form 8962. Your 1095-A provides the data needed to complete Form 8962. Without it, you cannot accurately file your taxes, and you may owe money or miss out on a refund.
What if I never received my 1095-A form?
It’s common for 1095-A forms to be lost in the mail or never sent. That’s exactly why we exist. Call us at (855) 367-1095 and we’ll retrieve your form directly from the ACA Marketplace on your behalf — quickly and securely.
Can you get my 1095-A from a previous tax year?
We usually can, but each situation is different depending on the state. Reach out to us and we’ll let you know what’s possible for your specific case.
How long does it take to get my 1095-A?
Most forms are retrieved generally within 15 minutes, while you’re still on the call with us.
Is my personal information secure?
Absolutely. We take your privacy and security extremely seriously. All communications are encrypted, and we follow strict confidentiality protocols. Your personal information is never shared with third parties and is only used to retrieve your tax form.
Do you work with all state Marketplace exchanges?
We work with Healthcare.gov (the federal exchange) as well as select state-based exchanges. The states we currently service are: Alabama, Arizona, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, Mississippi, Ohio, Oregon, South Carolina, South Dakota, Tennessee, Texas, and Virginia. If your state isn’t listed, feel free to call us and we’ll let you know if we can help.
What information do you need from me to retrieve my form?
To get started, we’ll need your name, birthday, and state. Once on a 3-way call with the Marketplace, they may require additional information as well as authorization to access your 1095-A form.
How much does your service cost?
Our service is absolutely FREE. Please be aware that by using our service, it may result in a change of AOR (Agent of Record) to the agent on the call.
What if there’s an error on my 1095-A?
If we identify any errors or discrepancies on your 1095-A form, we’ll help you understand the issue and guide you through the process of getting a corrected form from the Marketplace.

Still Have Questions?

Our team is ready to answer any questions about retrieving your 1095-A form.